As someone who has been living with sight loss all his life Toby knows only too well the barriers that many visually impaired people face on a day to day basis. From printed material not being in an accessible format such as pub and restaurant menus to access issues when entering shops, cafes, pubs and supermarkets such as being ignored or badly assisted and guided to problems when travelling on public transport.
With training in how best to meet and greet, communicate, assist and guide a visually impaired person, providing online content which is accessible to a screen reader user or someone using magnification software on their computer, tablet or smartphone to having printed material in an accessible format such as large print, Braille or in audio, many of these barriers can be reduced, worked around or even removed completely.
If you work for a public facing organisation and want to know how to provide the best service you can to your visually impaired customers or just want to know the best way to meet and greet, communicate assist or guide anyone living with sight loss then Toby would be happy to provide you with a taylor made visual awareness and sighted guiding course.
What will the Visual Awareness and Sighted Guiding training course cover?
⦁ An understanding of the barriers visually impaired people face on a day to day basis and how to break them down
⦁ Hints and tips on how best to meet and greet and communicate with someone who is visually impaired
⦁ An understanding of some of the main common eye conditions and how they might affect someone’s ability to get out and about and access information on a day to day basis
⦁ Guide Dogs – how best to support a Guide Dog and their owner, the do’s and don’ts around Guide Dogs and why it is important not to distract a working Guide Dog
⦁ Guiding a visually impaired person and giving directions – demonstration on how to assist and guide a visually impaired person – negotiating obstacles, steps and stairs, guiding to a chair going through doorways, etc and how to give useful and accurate directions to someone who is visually impaired
On completion of the Visual Awareness and Sighted Guiding training session trainees will come away with the skills, knowledge and understanding on how best to meet and greet, communicate, assist and guide someone who is visually impaired and help to provide a more accessible and inclusive environment.
Why should I attend a Visual Awareness and Sighted Guiding training course and why should I be making my venue and services more friendly, welcoming and accessible to visually impaired people?
It is your duty and it is the law under the Equality Act 2010 for service providers to make their venues and services accessible to disabled people and especially those who are visually impaired.
Not only is it the law but you might be missing out on the spending power of disabled people. If you are making your venue and services inaccessible for disabled people you are also making them inaccessible to their friends and family too.
To find out more about the training do email Toby via info@tobydavey.co.uk or call him on 07551 384 348 to chat about your training needs.